Facilitating between the Design and Build Product Managers and the offshore developers, I captured the requirements for new products on BT’s portfolio and translated them into attributes and triggers for the Remedy order management system. This was a key role for the Global customer that required tight timescales to be met and complicated products to be analysed.

• Within one week of joining the team, the Programme Manager had sufficient confidence in my ability to assign me to lead the second highest priority project from the division CEO

June 2005 ~ November 2005
BT Exact