COLT Telecom
June 2007 to May 2008

Whilst living abroad, I was contacted by a Director from Colt and offered an interesting position. I returned to the UK and secured a contract with COLT Telecom as a Product Business Analyst. My role involved the analysis of complex technical products and liaison with the Product Managers and Web development team. I created a detailed product specification to guide them through the order and service delivery process. In November 2007 I moved into a more senior position of Business Analyst for the entire COLT Product Tree ensuring that any new COLT products fit within the company’s technical programme for standardisation.