Epping Forest District Council
September 2014 to Present

As a Business Analyst, I am solely responsible for a group of system applications and numerous departments. I look after their current IT systems and assess any new requirements for the business and project manage the implementation and upkeep.

The current systems include income management for the Council (chip and pin, bank transfer, cash) and its interfaces to other systems, the housing systems including the interfaces to an external contractor and the museums database/IT equipment as well as others.

Recent accomplishments have included:

  • Installation of a new BACS payment system for the Council and its upkeep including the replacement of redundant HSM devices
  • Analysis, format, cleanse and publication of data for the Government Open Data Scheme
  • Analysis and format of data for the Government Anti-fraud analysis
  • Assessment of new Museum collection database
  • Installation of an environmental monitoring system for the museums
  • Installation of document fraud checking terminal (passports, driver licences etc.)
  • Elimination of interface errors between external housing maintenance system and in-house application
  • Analysis and set-up of a bank interface to the Cash Receipting system
  • Managed the move of Income Management to new servers

Epping Forest District Council
Feb 2009 to Sep 2009

I joined EFDC as a Business Analyst contractor. I managed a number of high level projects including HR payroll, cash receipting, Chip and Pin, document management and fraud investigation.

  • Immediately appointed to assist the CEO with a high profile, politically sensitive, public communication
  • Project managed and implemented a security system to prevent the use of unauthorised devices on computer equipment for 600 staff. This included the encryption of data to COCO standards
  • Redesigned the EFDC Intranet
  • Oversaw the installation of chip and pin machines and integration to cash receipting application. There were a number of complex issues with the supplier that required in-depth investigation and resolution

Towards the end of my contract, I was invited to apply for a permanent position to enable EFDC to retain my skills.